frequently asked questions
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What age is this for?
Eezy Peezy Makeup is designed for tweens and teens aged 10–17, and for mums who want to share the moment. The products are gentle, beginner-friendly, and perfect for learning together — whether it’s a bonding activity, a special milestone, or just some fun in the mirror. Everything is designed to support confidence, not cover it up — for both generations. 💕
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Is this real makeup or play makeup?
It’s real — just made for beginners. Everything is the real deal: mascara, foundation, lipstick, and more. But it’s packaged and explained in a way that’s simple, fun, and age-appropriate.
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Is it safe for young skin?
Yes! All of our products are vegan, cruelty-free, paraben-free, and proudly made in Australia under strict cosmetic manufacturing standards. That means every item is created with high-quality ingredients and careful attention — no harsh chemicals, no shortcuts. Just soft, breathable formulas made for young, learning skin.
✨ However, every skin is different — especially during the tween and teen years — so we always recommend doing a patch test before wearing any new product.
👩🔬 How to Patch Test:
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Apply a small amount of the product to the inside of the arm or behind the ear.
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Leave it on and wait 24 hours.
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If there’s no redness, itching, or irritation — you're good to go!
It’s a simple, caring step to make sure your skin feels as good as it looks — and to build healthy habits from the very first swipe. 💕
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❓Why does the makeup look a bit different in the pan or bottle?
Great question — and nothing to worry about! All of our products are made with high-quality mineral formulas by one of Australia’s largest and most trusted cosmetic manufacturers.
Because we use natural, mineral-based ingredients, it’s totally normal to see:
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Slight colour variations or marbling in brow pomades
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Tiny oil spots or dots in cream products
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Foundation that looks a little different in the bottle than on your skin
✨ It’s all part of the magic of natural makeup.
Mineral makeup is perfect for young skin — it’s breathable, gentle, and free from nasties like parabens and harsh chemicals. That means it won’t clog pores or feel heavy, and it’s ideal for beginners still figuring out what works for their skin.
Our foundation especially loves a little patience — give it a minute or two to “warm up” and settle into the skin. You’ll be rewarded with a soft, natural, skin-like finish that moves with you.
No filters needed. Just you, looking like you. 💖
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Why doesn’t the kit come with everything?
We believe in teaching one step at a time. Each kit includes just the right amount for their stage, so your teen can learn without feeling overwhelmed — and build skills at their own pace.
The truth is, real-life pros don’t carry it all either. As a travelling makeup artist, everything I use has to fit into a small kit I can carry up stairs or down dirt roads. Products need to work across all skin tones, types, and styles, and we learn to make one great product do more. That’s the mindset we pass on here — smart, flexible, and confidence-led makeup. 💪✨
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Why does the kit come with only some of the products?
We teach one step at a time, so your teen can build confidence without feeling overwhelmed. Each kit includes the essentials for their level, plus guidance on the rest so they can grow into it when ready.
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Can I choose foundation/brow colours?
Yes — when purchasing a kit, you'll be prompted to select your teen’s foundation and brow shade. If you're unsure, feel free to email us for shade guidance — we're happy to help!
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What if we don’t know where to start — my child (and honestly, me too) has no idea how to use makeup?
You’re not alone — and that’s exactly why Eezy Peezy exists. Whether your child is just starting out or you’re feeling unsure about how to guide them, we’ve made everything as simple and stress-free as possible.
Each product comes with easy instructions, step labels, and a free online class so you can learn together — no pressure, no overwhelm.
Everything is designed by a professional makeup artist with years of experience teaching beginners — and as a mum myself, I know how confusing that first step can feel. We’re here to make it a beautiful bonding moment, not a guessing game. 💕
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Do I need to supervise them using it?
That’s up to you — but we do encourage shared moments, especially at the beginning. Eezy Peezy is designed to be gentle, safe, and non-sexualised, so your child can explore makeup without pressure to look older or overly “done up.”
You won’t find glam tutorials or trends here — just soft, confidence-boosting makeup, explained clearly. Whether they use it alone or with you, they’re in safe hands.
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Is this just for girls?
Nope! Makeup is for anyone who wants to try it. Eezy Peezy is for beginners, no matter their gender.
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What if my teen isn’t into makeup after all?
That’s totally okay! We believe makeup is optional fun, not a must-do. If your teen tries it once and decides it’s not their thing, they’ve still gained something meaningful — confidence, bonding time, and a positive message about beauty on their terms. No pressure, just the freedom to explore.📦
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What if we have questions or need help?
We’re always happy to help! You can reach out by email anytime (makeup@katorders.com) , or join our private Facebook group — Eezy Peezy Makeup Classes Chat — where we share updates, tips, and answer questions from parents (and teens with supervision).
🌟 With Facebook soon to be restricted for under-16s in Australia, this may be something you handle as a parent — whether that’s asking questions on their behalf, staying in the loop, or just getting a few friendly reminders. Either way, you’re not alone in this journey. 💬💕
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How is shipping handled?
All orders are packed with care and shipped from Queensland using express registered post. As a small business, we allow up to 7 days for processing, but most orders arrive within 3 days. You’ll receive a tracking number once your parcel is on its way! 📦
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What’s the return policy?
Due to hygiene reasons, we can’t accept returns on opened products. But if something arrives damaged or you’re unhappy for any reason, just reach out — we’re a small, kind team and we’ll make it right.
Have other questions? Type them below and we will get back to you within 48 hours.